Effective Date: May 24, 2025
Last Updated: May 24, 2025

Thank you for choosing e2key IPTV. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://e2key.com), services, and products.

If you have any questions or concerns, please contact us using the following information:
📧 Email: [email protected]
📞 Phone & WhatsApp: +212 647 991 837

1. Information We Collect

We collect information in several ways to provide you with the best experience possible.

a. Information You Provide

• • Full name

• • Email address

• • Phone number / WhatsApp

• • Payment information (processed via secure third-party gateways)

• • Billing address (if applicable)

• • Messages or inquiries sent via email, chat, or contact forms

b. Automatically Collected Data

• • IP address

• • Device type

• • Browser type

• • Operating system

• • Pages visited and time spent

• • Referral sources

This data is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• • Provide and manage IPTV services

• • Process payments and subscriptions

• • Communicate with you regarding your account, support, and promotions

• • Improve and personalize user experience

• • Detect and prevent fraud or abuse

• • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following cases:

• • Payment Processors: We use secure third-party services to handle payments.

• • Service Providers: Trusted partners help us with hosting, analytics, and customer support.

• • Legal Requirements: We may disclose information if required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience by providing the following features:

• • Session cookies

• • Analytical cookies (e.g., Google Analytics)

• • Functional cookies

You may disable cookies through your browser settings, but this may affect site functionality.

5. Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

Measures include:

• • SSL encryption

• • Secure servers

• • Access controls

• • Routine security reviews

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• • Access to your data

• • Correction of inaccurate data

• • Deletion of your data (“Right to be Forgotten”)

• • Objection to processing

• • Data portability

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, including the new effective date.

11. Contact Us

If you need any clarification about this privacy policy, contact us at:

e2key IPTV
🌐 Website: https://e2key.com
📧 Email: [email protected]
📞 Phone & WhatsApp: +212 647 991 837